In this the fifth and final video in the series, ThinkShield employees are posed a number of questions; ranging from their thoughts on their time in the company, to what they think the future holds for IT and the NHS.
In the video, Tim Taylor, (head of ThinkShield’s Healthcare IT Services and Solutions Company), talks about how he has seen people come and go and how he has enjoyed watching individuals develop and grow in confidence. Tim explains how important it is to invest in the people in the company and how that sets the company apart. When it comes to what he enjoys most about working with the NHS, he talks about a visit to Great Ormond Street Hospital and seeing the tiny beds and small babies in the high dependency unit, and that as a company ThinkShield are helping doctors and nurses run their business.
Life and Business Coach, Andre Radmall reflects on the time he’s spent running a number of coaching days for employees. He talks about how the flat company hierarchy enables employees to be able to talk to anyone in the company and because of this, finding the person who is able to make decisions is simplified. When asked about the company core values, he sums it up as “Good relationships make a good business”.
You will also hear from Peter McCartney and the sense of achievement he gets from doing something good for the community and providing an IT healthcare service. Josh Day reflects on the immense satisfaction he gets from knowing that he's doing a job that helps people, rather than a job that simply makes money.
The video also contains some great sound bites from Nikolay Traykov, Fran Ruano and Matthew Hanson, it’s definitely worth watching.
Here are the links to the other 4 videos in the series, in case you’ve missed them :
As we look forward to 2012, in this latest video, some of the team reflect on the charitable initiatives that the company have supported over the past 12 months, including financial aid for St. Nicolas Orphanage in Bulgaria.
Andre Radmall talks about how the employees have a vision to make the world a better place; not to simply provide IT Healthcare products and services that make money. He suggests that through the relationships we have with our clients and each other; we can make the world a better place. In the coming year some thought will be given to how as a company we can have an impact on the local environment.
You will also hear some of the employees talk about their ideas. Peter suggests that ThinkShield could increase the work they are already doing in Bulgaria by providing IT training to the unskilled and then employing them within the company.
Tim suggests that we have become an 'I' society and how important it is to give back. He talks about how as a company we are looking at the option to allow employees to use some of their company time to work in the local community and support those in real need.
So, whatever your plans are for 2012, here at ThinkShield we would like to wish you all a very happy, healthy and prosperous new year.
The third video in the series concentrates on how Thinkshield people feel about going the extra mile to support their clients.
The question; "Why is it important to give people time when working in the NHS?" was posed to the team. In this video you willl hear what some of the ThinkShield employees have to say on the subject.
Joshua talks about the how clinicians want to achieve the best they can for the patients and therefore as a Healthcare IT consultant he has to buy-in to what the clinicians need from any outside company offering IT services.
Matthew explains that you have to have a flexible approach to your working day, you do need to work outside normal office hours, in order to provide the best support to meet the needs of the client.
To close the video off, Francisco makes the point that you must spend time listening to your customers, so that the products and services the company provides meet the needs of the customer.
Look out for Andre's nugget about relationships and time.
In this, the second of five videos, you can listen to some of the team talk about relationships within the company and the importance of communication between team members. Good communication is of particular importance when you consider that members of the team are distributed around various hospitals and offices in the UK.
You’ll hear Matthew talk about his experience working within the Sexual Health Department at St Mary’s Hospital in London, and how having a great rapport with the clinicians is vital to solving IT problems.
Tim talks about the importance of having fun at work, but also that relationships are important and that people come first.
Later in the video you’ll hear how the team work on bonding outside work; the ThinkShield BBQs, squash matches and the football matches that the team have been to together. Tim explains the importance of these events in helping the team to get to know one another better.
Finally, Matthew, Peter, Joshua, Francisco, Nikolay and Andre answer the question – “Why are relationships important in business”.
At the beginning of summer 2011, Tim Taylor asked me to produce a video about ThinkShield, a Healthcare IT Services and Solutions business working mainly in the NHS.
He specifically asked that I focus the video upon the values and ethos of the company. So, with very little previous filming experience I tentatively agreed.
Armed with a camera and tripod I set about traveling around central London, tracking down the various ThinkShield employees in our bustling capital city in order that I might interview them and discover more about the company.
What I discovered was an interesting and enthusiastic group of people, all committed to the central values of the company. During the making of the film I discovered that the values closest to the heart of ThinkShield are; relationships, giving time and social action.
Nikolay is one of the team that supports the business's Healthcare IT Solutions practice. In this video you find out about Nikolay's role within the company, his role on the cardiothoracic research project for and his biggest challenge so far.
Nikolay also talks about how he's managing the relationship with the Client, Great Ormond Street Hospital in this instance; how he's acting at the Project Manager and as the Quality Assurance Manager. A man with many hats.
Nikolay goes on to talk about his biggest challenge, which seemed to be pulling the development team together and ensuring that everything runs smoothly for the customer.
Tim reflects on ThinkShield's first two years in business.
He talks about how the company launched in the first week of the recession back in 2008 and expected to receive work immediately. Tim goes on to explain that this in fact didn’t happen and it took 5 months before the first work started to come in. Tim describes this period as being tough, as the company had to support a small team during that period.
Since launching the business, the company has gone from strength to strength and supports fifteen people, which in Tim's words is "an astonishing growth record" and in fact the team is still growing.
Tim puts the company’s success down to a good strong delivery model, great people, good partners and excellent customers.
Tim goes on to say that he would like to think that ThinkShield is an honest company, doing what it says it's going to do, in the way in which it said it was going to do it. He says that if we get it wrong then as company we will admit any mistakes, and work to resolve them.
So, please watch the video, it’s not very long and it will provide a better insight into the way ThinkShield operates.
In this interview Ian provides some great insights into ThinkShield, his role, his view of the company’s biggest success and where he perceives the next big Healthcare innovation to come.
Having worked in the Gas and Oil sector prior to working in the Healthcare market, Ian explains how he worked on the National Programme for IT (NPfIT), his involvement in software integration, and how he's working for a number of large hospital Trusts around the country helping to build a better health service with IT.
As Technical Director, Ian explains how he provides technical guidance on all the products and services that the company supplies, his role in mentoring the people that work within the company and how he ensures that as a business, only high quality solutions are delivered to clients.
Ian explains his involvement in rolling out a new patient administration system to a number of hospitals within a major trust and how his hands-on approach is applied to integrating a patient administration messaging solution.
Ian sees ThinkShield’s biggest success as being the move from working on low level integration, to being able to combine it with the mobile technologies that are being used by clinicians at the patients bedside, providing the right information at the point of need.
Ian also talks about how the NHS benefits from the products and services that ThinkShield offers and takes a stab at predicting the next big innovation in the Healthcare sector.
We at Thinkshield Ltd are aware of our corporate responsibility towards people who are less fortunate than us and we believe that it is our duty to put back some of what we receive.
This year we have decided to do a 3-peak challenge in Yorkshire to raise money for a good cause. We think that we are a team fit enough to do it, but we will see in at the end of the challenge. The charity we chose is in Bulgaria and more specifically St. Nicolas Orphanage in Novi Han.
Why Bulgaria?
Bulgaria joined EU in 2007,but it still remains one of the poorest countries in it. If we take into account the low GDP and the average salary of around £200 that is not a very good indicator for the purchase capability of the Bulgarian people. The willingness of giving money for charity is constrained by the bad economy and low salaries. In addition the prices are high and so the people are not able to give money for charity.
Why St. Nicolas orphanage?
St. Nicolas orphanage is situated in a town called Novi Han, which is around 30 km east of Sofia and is situated in the yard of St. Trinity Church. It was started in 1988 by Father Ivan Ivanov in order to shelter homeless children. With the help of volunteers and sponsors the orphanage now houses 113 people of whom 70 are children from infants to 18 years old. Father Ivan Ivanov manages the orphanage and is involved with finding people to help him to expand the orphanage and take more children. His good heart gave him the award "Bulgarian of the year" given from the President of Bulgaria. In one of his interviews Father Ivan said that the hardest thing for him to do is to "say no to a child who wants to come into the orphanage".
All the money received by the orphanage is donated by caring individuals constrained by a very poor economy. The orphanage does not get any support from the government and it only relies on people with a willingness to help. One of the obvious indicators that it needs sponsorship is that the website is not supported and maintained regularly which is the main place where you can get information about current projects and updates.
Watch this short video with Nikolay to find out a bit more about why we've chosen to support an orphanage in Bulgaria.
