Integration Engine Support Because of our IT Healthcare background, we provide specialist support for numerous Integration Engines. Take a look at the support service we offer.
Mobile Development - We have developed a number of mobile healthcare applications and patient monitoring solutions for the NHS. Find out more about our mobile services.
Application Development - We have developed a wide range of advanced clinical applications for NHS hospitals. Take a look at what we provide.

Categories


Results Tracker™ - Our latest Mobile Patient Monitoring Application.

Integration Engine Support

Because of our IT Healthcare background, we have built up expertise in a wide range of Integration engines. We specialise in:

A&E doesn't close at 5pm on a Friday, and neither do we
  • IBM Message Broker
  • JCAPS
  • e*Gate
  • ICAN
  • Clearspan
  • Glassfish
  • Mirth

We currently offer 2 levels of Integration Engine support; Standard and Enhanced.

If you opt for our Standard service, then we will provide you with:

  • Access to a dedicated UK support team, monitoring your Integration Engine 9 to 5 Monday to Friday
  • Fully documented Integration Engine interfaces
  • Remote monitoring of all connections, queue sizes and queue thresholds
  • Investigation of all interface issues to determine the corrective action
  • A team that will work with your 3rd party applications support suppliers when needed
  • Detailed recording and notification on the progress of every issue
  • Access to our online support ticketing system
  • Quarterly performance reports

If you opt for our Enhanced service, then we will provide you with:

  • All aspects of the Standard service, plus ...
  • Access to a dedicated support team providing 24 hour support, 7 days a week, 365 days per year
  • An actionable quarterly report with a quarterly performance review
  • Access to a dedicated Account Manager

Clients we support include Basingstoke and North Hampshire Hospital and Imperial College Healthcare NHS Trust, Great Ormond Street Hospital for Children and NHS Kensington and Chelsea.

Please contact us for further information and to see how we may help you.